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Any Orders received between November 24-December 31, 2021, can be returned until January 31, 2022.

Changed your mind? If you are not fully satisfied with your purchase, you can return a product(s) within 30 days and we will happily refund your product.

To Exchange a product, please return your item for a full refund (using the guidelines below) and place your order again at for the correct item.

If the Return is due to defective products, inaccurate product descriptions, or an incorrect order, contact ArcticShield customer service team at 877-252-2056, or to initiate the return.  In these cases, you may be compensated for the return shipping.

Please Note our Return Policy:
  • All returns must correspond to an order placed on website.  We do not offer returns on items placed outside of our website ( 
  • All returns must be received within 30 days of original purchase.  Once approved, instructions for a RETURN AUTHORIZATION will be provided.  
  • Any shipping costs from your original order are non-refundable
  • Any costs to return the item to us are non-refundable.  We recommend using a trackable shipping method in case your return is lost in transit.
  • All merchandise must be unused and undamaged and returned in its original packaging, with tags attached.
  • Limits of Responsibility: We accept no responsibility for user-initiated damage during operation or use of our products.